How-to guide · 3 min read

How to Manage a Glucose Subscription

Check the current plan, restore a purchase, and manage or cancel a Glucose subscription through Apple.

Reviewed July 30, 2026 · Glucose Support

Apple handles App Store billing and cancellation. Glucose can restore access when the same Apple ID owns an active purchase.

  1. Check the current offer in Glucose

    Open the purchase screen to see the current feature list, price, billing period, and any available trial. Offers and included features can change.

  2. Restore an existing purchase

    Confirm the iPhone is signed in with the Apple ID used for the original purchase. In Glucose Settings, choose Restore Purchase.

  3. Manage or cancel through Apple

    On the iPhone, open Settings, tap your name, then Subscriptions. Choose Glucose to view, change, or cancel the subscription.

  4. Get help when access is missing

    Confirm the subscription is active under the same Apple ID. If Restore Purchase still cannot find it, contact support and include the Glucose version and a description of what the purchase screen shows. Do not send payment credentials.

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Include your iPhone model, iOS version, Glucose version, and exact meter or CGM model when the issue involves a connected device.

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Send the App Store link to your inbox, then pick up right where you left off on your phone.

Open the App Store instead